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Warranty Info - Valo Office Chairs Warranty Information

Valo by Dauphin Limited Warranty:

Valo warrants its products to be free from defects in material and workmanship for as long as the original customer owns and uses the product under normal single shift office conditions. If a product is defective, and if written notice of the defect is given to Valo within the applicable warranty period, Valo, at its option, will re-place the defective part or product with a comparable component or product.

The warranty applies to all products, and parts except as noted below:

Seating mechanisms and other moving parts - 5 years

Foam, Arm pads, Valo fabrics and upholstery materials - 3 years

Stacking and Side Chair Frames - 10 years

Lighting and Electrical - 1 year

 

This warranty does not apply to defects from normal wear and tear, accidents, negligence, abuse, shipment, handling, storage or environmental conditions nor does it apply to “Customer’s Own Materials” or to product not assembled in accordance with the assembly instructions. Also, this warranty does not apply to the labor to make good the defect in any manner. Defective product must be returned to Valo, at their request. Any modifications to our products made by the purchaser, purchaser’s employees or agents, voids this warranty. All claims under this warranty must be made by the original purchaser within 30 days of alleged de-fect. This warranty is the customer’s sole remedy for product de-fect. No other expressed or implied warranty is provided. Valo is not responsible for any consequential, economic or incidental damages arising from any product defect.

See all Valo Office Chairs here!

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