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Contact us within 30 days for a return label and we'll schedule a pickup with FedEx. Pack the chair in the original box, and get refunded once picked up. Contiguous 48 US Only.
Any manufacturer's defect is covered for 12 years, Normal wear and tear is not considered a warranty issue.
The Leap chair is often preferred, offering a contoured seat suitable for various body sizes. Unlike the Aeron with a mesh seat causing discomfort for some Classic Aeron users due to its harder frame, the Leap's seat pan provides flexible support for different leg positions. The Leap's seat slider allows for height adjustments, enhancing adaptability, while the Aeron has fixed models based on user characteristics, lacking seat adjustment options.
Minimal assembly is needed. The chair arrives in three parts: the base, cylinder, and chair. Simply connect the cylinder to the base, then place the chair on top.