Free Returns

Return your chair for free within 60 days of purchase in the original packaging.


60-Day Guarantee

Free Returns for 60 Days.
We will waive restocking fees and pick up the chair for a full refund at no cost to you.


12 Year Warranty

Warranty covers full chair for manufacturer defects over 12 years. 400 lbs weight capacity.


Fast & Free Shipping

Not only will your chair ship for free, you will receive your chair sooner than other retailers.

Leap v2 Functions

Refurbishing Process

Frequently Asked Questions

Contact us within 60 days for a return label and we'll schedule a pickup with FedEx. Pack the chair in the original box, and get refunded once picked up. Contiguous 48 US Only.

Any manufacturer's defect is covered for 12 years, Normal wear and tear is not considered a warranty issue.

The Leap chair is often preferred, offering a contoured seat suitable for various body sizes. Unlike the Aeron with a mesh seat causing discomfort for some Classic Aeron users due to its harder frame, the Leap's seat pan provides flexible support for different leg positions. The Leap's seat slider allows for height adjustments, enhancing adaptability, while the Aeron has fixed models based on user characteristics, lacking seat adjustment options.

For all of our refurbished chairs, the warranty is covered by BTOD.

Minimal assembly is needed. The chair arrives in three parts: the base, cylinder, and chair. Simply connect the cylinder to the base, then place the chair on top.