In the 24-hour seating arena there are three distinct levels of chairs. Entry-level chairs that retail from $250 to $499, mid-level chairs from $500 to $999, and high-end models over $1000. While those unfamiliar will most likely have sticker shock, 24/7 users understand that chairs built to last will require a higher price tag. Today we will be comparing our two most popular high-end models: The Concept Seating 3150HR vs. The Era Henry HEN-2PC. While both are considered premium dispatch chairs, the 3150HR is a clear favorite, but this comes with a 25% higher retail price. So with that, let’s get into the comparison.
Full Disclaimer: We are an office furniture dealer and sell some of the heavy duty office chairs we review. To learn more about the products we sell, our review process and why you can trust us, please visit: Why we’re different. Who is BTOD.com and The Breakroom Blog?
Concept Seating 3150HR vs. ERA Henry HEN-2PC
1. 2024 Pricing and Lead Time
|
Concept Seating 3150HR |
Era Henry HEN-2PC |
|
|
|
 |
|
| Base Price |
$1,957.38 (Buy on BTOD) |
$1,839.99 (Buy on BTOD) |
| Production Time (Black Upholstery) |
20-25 Business Days |
25-30 Business Days |
2. Standard Features
| Concept Seating 3150HR | Era Henry HEN-2PC |
| 21” wide seat | 20” wide seat |
| Steel frame construction | Steel frame construction |
| Max weight capacity 550lbs | Max weight capacity 400lbs |
| Seat height and depth adjustment | Seat height and depth adjustment |
| 5 position tilt lock w/ tension control | Swivel tilt w/ tension control |
| Synchro-tilt mechanism | Synchro-tilt mechanism |
| 28” 7-star steel base | 28” 5 star aluminum base |
| Safety casters (hard surface and carpet) | Hard surface and carpet casters |
| Dymetrol suspension seating | Floating spring suspension seating |
| Multi-dimensional headrest (neck roll, headrest, or fold away) | Height adjustable headrest |
| Inflatable lumbar support | In and out lumbar support |
| Available with height & width adjustable arms | Flip up arms or adjustable task arms |
| Height adjustable backrest | 2.5”, 3”, and 3.5” cylinder heights |
3. Optional Upgrades
| Optional 23” seat width ($252.30) | 30” steel base in black or chrome ($78.75) |
| Loop arms or swing away arms ($52.30) | Custom embroidery available |
| Custom embroidery available |
Return Policy
| 30 days from the day of delivery to return chair. Chair subject to 25% restocking fee and return freight shipping costs ($95). Chairs must be returned in original packaging in like new condition. | 15 days from the day of delivery to return chair. Chair subject to 25% restocking fee and return freight shipping costs ($100-$250). Some items are not returnable. Chairs must be returned in original packaging in like new condition. |
4. Warranty
| 550 lbs. weight capacity. 6 years on all parts excluding frame. Includes normal wear and tear. 10 year warranty on frame. This is a 24/7 use warranty | 400 lbs. weight capacity. Lifetime warranty on frame and gas cylinder, 2 years on base and casters, 3 years on mechanism, 1 year on foam and fabric, 2 years on lumbar support and arms. This is a 24/7 use warranty |
5. Pros
| Seat depth & back height adjustment allows better fit for multiple users | Priced 25% less than 3150HR chair makes this chair more affordable |
| Steel frame construction | Steel frame construction |
| Made in the USA | Made in the USA |
| Standard steel base for added durability | Seat depth adjustment allows a better fit for multiple users |
| 5-position tilt lock for locking chair in multiple recline positions | Spring suspension seat mimics that of high-end automobile |
| Multi-dimensional headrest suits all users’ needs | Chair ships fully assembled |
| Dymetrol suspension ensures the seat shape will remain the same for years | |
| Easy to understand warranty with 6 years bumper to bumper coverage | |
| 30 day return policy with no restocking fees on single chair trial | |
| Modular frame system makes warranty replacements in the field possible for the end user | |
| Can ship FedEx Ground |
6. Cons
| High price puts this chair out of range for some budgets | Standard swivel tilt does not have multi-position tilt lock. Only locks upright or rocks freely. |
| 21” seat sits a little narrow, feels closer to 20” wide seat | No back height adjustment |
| Arms do not come standard on chair | Steel base requires upgrade ($78.75) |
| Frame doesn’t come with lifetime warranty | Only supports 400lbs capacity |
| Inflatable lumbar support hand pump can break down and requires warranty replacement | Confusing warranty that only covers foam/fabric for 1 year period. 2 years on lumbar support and casters. |
| Some assembly is required | Warranty replacements for lumbar support, headrest, backrest or seat. Shipping costs charge to end user. |
| Chair ships via freight carrier and will require unloading from back of semi |
Bottom Line
Depending on an organizations budget, the Concept Seating 3150HR or Era Henry chair could potentially be a good fit for their 24/7 seating needs. Both chairs are well built, use a heavy duty steel frame and made in the USA. The 3150HR has the edge with standard features like; multi-position tilt lock, height adjustable backrest and a 6 year bumper to bumper warranty. However, it’s higher price might mean it’s not an option for some organizations. The Henry chair will offer a more attractive price point, but its lack of a multi-position tilt lock and a limited warranty could quickly remove it from contention.
