When shopping for an intensive use 24/7 chair, there are 2 routes you can go. Some people prefer paying a premium price to get a high-end product that will last for many years. Others like to pay a lower price upfront with the expectation that the chairs will be replaced more frequently. Sometimes, a lower end chair can outperform its price point, which makes buying a lower-priced chair an attractive option.

This review will focus on the LQ-2-BK-GG, one of our lower-end options which l may provide good value for those that need an adjustable 24/7 chair with a 350-pound weight capacity. With all products, there are some downsides, so I will make sure to go over the potential bad, along with the good. In the end, I want you to be able to easily decide if the LQ-2-BK-GG is the right chair for you.

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Full Disclaimer: We are an office furniture dealer and sell some of the products we review. To learn more about the products we sell, our review process and why you can trust us, please visit: Why we’re different. Who is BTOD.com and The Breakroom Blog?

 

Manufacturer

The LQ-2-BK-GG is a chair that BTOD private labels from Flash Furniture. Flash Furniture is owned by Belnick Inc. Flash Furniture is now one of the largest importers of office furniture in the United States.

Flash offers a massive product offering. They do a nice job of keeping products in stock and shipping orders fast. Along with office furniture, Flash sells a wide variety of school, restaurant and home furniture.

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BTOD LQ 2 BK GG Review Links

– Specs / Features / Pricing
– Return Policy and Warranty
– Shipping and Assembly
– Build Quality
– Scope of Users
– Seat Comfort
– Back Support
– Armrest Comfort
– Ergonomics Adjustments
– Upholstery Options
– Mechanism Options
– Wheel/Caster Options
– What I Like
– What I Don’t Like
– Bottom Line

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Country of Origin

Made in China

Specifications

Overall Dimensions: 27.75″W x 22″D x 41″-44.5″H
Seat Height: 20” – 24”
Seat Dimensions: 20”W x 19”D x 20.5″-24″H
Back Dimensions: 19.75″W x 21.5″H
Distance Between Arms: 20” – 21.25”
Arm Height from Seat: 6.5” – 9.75”
Base Dimensions:  26” Diameter
Weight Capacity: 350 lbs.
Chair Weight: 55 lbs.

Features

350 lbs. weight capacity
Rated for 24/7 multi-shift use
Ventilated mesh back material
Height adjustable lumbar support
2-to-1 synchro tilt
Tilt tension adjustment knob
Suspension seat
3” Thick padded seat
4-dimensional arms: height, pivot, width and depth

2019 Starting Price

$358.99 + Free Shipping

Return Policy

You can return the LQ-2-BK-GG within the first 30 days of owning the chair. The chair must be returned in the original packaging and in like-new condition. You will be responsible for the return shipping charges and a 25% restocking fee will be deducted from your refund.

Warranty

The LQ-2-BK-GG is covered by a 2-year warranty. There are no parts of the chair that are excluded from the warranty. If a claim needs to be made, new parts will be sent to you for no charge. You will be responsible for replacing any damaged or defective parts under a warranty claim.

The coverage period on the LQ-2-BK-GG is among the shortest periods we have seen on an office chair. The good thing about the coverage that gives the LQ-2-BK-GG a leg up standard office chairs is that the coverage is valid for people weighing up to 350 lbs. and for 24/7 usage.

See The Best Office Chairs For 2020 After months of testing 20+ office task chairs, the results are in!

Shipping 

The LQ-2-BK-GG ships FedEx Ground within a few days of placing your order. It will then arrive a few business days after shipment. It arrives in a large, heavy box. You may want to have a second person on hand to help. A dolly can also make a big difference.

Assembly

The LQ-2-BK-GG did well when it came to assembly, scoring an 80/100. It does not come fully assembled, like some of the higher-end chairs we have reviewed, but the mechanism comes pre-installed so there is not a lot of assembly you need to perform.

You need to attach the arms and backrest to the seat with 10 screws. All 10 screws and the tool to install them are included with the chair. You then need to pop the 5 wheels into the base, place the cylinder in the base and then put the top half of the chair on top of the cylinder. It should take most people about 10-20 minutes to perform the assembly.

One complaint I do have with the assembly is that the instructions are not the best. There are no words on the page to describe what you are doing. The pictures are not very clear and there are only 4 pictures to show the entire assembly process.

Build Quality

Build quality is not a category that the LQ-2-BK-GG is going to excel in. The LQ-2-BK-GG was designed to be a chair that is available at a low price point. In order to achieve this, the chair is composed of lower end parts, especially compared to higher end 24/7 chairs. The overall build quality is better than a lot of Chinese made chairs, but it’s definitely on the lower end of the spectrum for 24/7 big and tall chairs.

When you look at the individual parts, you can see that things like the casters, base, cylinder, arms and upholstery are not the same quality as higher end options. They are not over-built like a lot of 24/7 chairs are. The base is a bit smaller than the bases you might see on a lot of big and tall chairs.

Overall, the LQ-2-BK-GG is not a chair that is meant to last for 10 or 15 years. This is the type of chair that is meant to last 2-5 years. While it does have a lower cost and lower quality parts, it does provide good comfort and adjustability for its price point, so there is good value in the LQ-2-BK-GG.

Scope of Users

The LQ-2-BK-GG did not do very well in our scope of users category. This measures how much of the population a product can fit comfortably. The LQ-2-BK-GG scored a 41/100, which is currently the lowest score we have given thus far.

The LQ-2-BK-GG is a big and tall chair with a 350 lbs. weight rating. This is 100 lbs. higher than standard chairs. This is one area that did help LQ-2-BK-GG’s score for this category.

There are 3 reasons why the score was so low. The first is that the seat height range is really high, almost like a mid-range stool height. I am 5’9” and can’t use this chair in an ergonomic position without a footrest.

The second reason is that there is no seat depth adjustment. Without the ability to adjust the depth of the seat, you will not be able to ensure that the seat is at the proper distance from the back of your knees.

The final reason is that the arms are wider than most of the chairs we have tested. They have width adjustment, but the range is a bit limited with the arms still wide at their closest point. This chair is really only meant for tall people that weigh up to 350 lbs. I would say people that are 6’0” would be good candidates to consider this chair.

Seat Comfort

One of the best things about the LQ-2-BK-GG is the seat comfort. Since seat comfort is subjective, we let our entire office score the seat comfort individually and then we averaged the scores to get the final number.

The LQ-2-BK-GG had the 2^nd highest seat comfort score with an 84/100. It looks like a standard seat, but it is actually unique with its design. The LQ-2-BK-GG features a suspension seat with 3” of foam on top. It also does not have any hard edges so you can use the entire seat comfortably.

The suspension design gives the seat a bit of a spring and makes you feel like you are floating on top of the seat instead of sinking into it. The thick foam makes the seat soft and gives you a nice cushion to sink in a bit. The combination of the 2 was a big hit in our office and the main reason why the seat scored so highly.

Backrest Support

The LQ-2-BK-GG scored pretty well for back support. This is another category that is scored by our whole office. The LQ-2-BK-GG scored a 75/100, which currently puts it in the top 10 for chairs we have tested. The mesh backrest ensures you won’t be hot while working and the mesh gives enough to let you sink in a bit to let the back conform to you.

The back has a natural lumbar curve, but it also has height-adjustable lumbar support. The range is wide so it will allow for many different positions. It also has a soft pad, so it feels nice on your back.

Armrest Comfort

One area that the LQ-2-BK-GG struggled in was armrest comfort. This is the final category that we use our entire office to weigh in on. With a 59/100, the LQ-2-BK-GG received one of the lowest scores thus far.

The arms are 4-way adjustable, which is nice. I liked the depth and pivot adjustments. The depth range is really large, and I like that the arms can pivot in and out. It gives you a lot of different arm positions and options for typing and tasking.

The arm width adjustment is limited, and the arms are placed pretty wide. They were too wide for me to be in an ergonomic position. The height range is also best suited for taller people. The low end was a bit taller than I would prefer, being 5’9”, but they should provide a good range for tall people.

The one reason that really caused the arm comfort score to be so low is the arm pads. They are among the hardest arm pads that we tested. They have a very small amount of give, so it can be a bit uncomfortable to put your elbows on them for longer periods.

Ergonomic Adjustments

The LQ-2-BK-GG didn’t receive the highest score in the ergonomic adjustments category, but it was middle of the pack, which is pretty good from a chair at this price point. The chair has a lot of the core adjustments we look for.

It has seat height adjustment, adjustable lumbar support, tilt tension and 3 lockable backrest positions. It also has arm height, width, depth and pivot adjustments. It also has a synchro-tilt mechanism, which is a better ergonomic experience than chairs with swivel, center or knee-tilt mechanisms.

The reason it lost points is because it is missing seat depth adjustment and back height adjustment. It was also lacking and bonus features to bump its scores. Things like forward seat tilt, adjustable headrest and weight-sensitive mechanism are not on the LQ-2-BK-GG.

The LQ-2-BK-GG didn’t receive a top end score, but I do think it has a lot of adjustments for the price point. You are actually getting good adjustability for a chair that costs less than $400 and has a weight rating of 350 lbs.

Wheels

There is only one wheel option on the LQ-2-BK-GG. They are black, dual wheel and hooded. The one downside is that these casters are really designed for low to medium pile carpet and will not perform very well on hard surfaces.

Upholstery Options

The LQ-2-BK-GG is only available in a black mesh backrest with a black padded fabric seat.

What Do I Like?

Adjustable lumbar support

Having a lumbar support add-on, that goes beyond a natural curve, is a nice bonus for a chair at this price point. Having the option to adjust the height makes it a really attractive feature.

4-dimensional armrests

I always like when a chair has 4-way arms. Being able to adjust them in all directions gives you so much more versatility in terms of offering different arm positions for tasking and working.

Great seat comfort

The seat on the LQ-2-BK-GG may be its most attractive feature. Its seat design will be comfortable for almost everyone that uses it. I also like the suspension aspect because there is not a dependence on the foam maintaining its shape for the seat to be supportive.

350 lbs. weight capacity

I like that this 24/7 chair is capable of holding more than the standard weight of 250 lbs. This allows the chair to be used by heavier people, without exceeding the weight rating and voiding the warranty.

Rated for 24/7 use

Having a 24/7 rating opens the door for the LQ-2-BK-GG to be used in a lot more applications than a standard big and tall chair. This is a nice option for call centers, dispatch areas, and other 24 hour facilities.

What Don’t I Like?

No seat depth adjustment

Not having seat depth will be an issue for some people because the seat will not be the perfect distance behind everyone’s knees. This can be a big factor in an ergonomic set-up and being comfortable.

Low-end build quality

The low end build quality means that you need to lower your expectations on how long a chair like this will last. I think you should expect 2-3 solid years of 24 hours use before you will want to start looking for replacements.

Armrests are hard

The arms didn’t receive a good comfort score, and this is almost entirely due to the hard arm caps. If you like soft arms, then this may not be a good option for you.

Fits small range of people

The LQ-2-BK-GG is really designed to fit tall people. People under 6’0” will have a tough time finding an ergonomic posture. This chair is meant for big and tall people but only up to 350 lbs. If you are tall and weigh less than 350 pounds, then this chair is meant for you. If not, there are probably better options to consider.

Short warranty

The short warranty goes hand in hand with the build quality and helps to reinforce my thinking that you will want to plan on replacing a chair like this after 2-3 years of heavy use. High-end 24/7 chairs will often have warranties of 6 or more years.

No soft caster option for hard floors

The wheels on the LQ-2-BK-GG are hard plastic and smaller than high-end chairs. They are not going to perform well on hard surfaces and, unfortunately, there isn’t the option to go with soft casters.

Bottom Line

The LQ-2-BK-GG is a very interesting chair. There are not a lot of options that provide good value in a 24/7 big and tall chair for around $300. I do think the LQ-2-BK-GG is one of them. It does have a handful of noticeable downsides though.

This is a chair that is designed for tall people, so people under 6’0” will not be the best fit for the chair. It also doesn’t have a high-end build and the warranty is rather short. Our office also would have preferred that the arms were a bit softer.

Having a handful of downsides is expected on a chair for less than $400. The ultimate question is, “Do the upsides outweigh the downsides?” The LQ-2-BK-GG is rated for 24/7 use and has an increased weight capacity. It has one of the most comfortable seats we have tested and has a lot of adjustments for the price. Overall, I think the LQ-2-BK-GG can provide a lot of value, depending on what you want most in an office chair.

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