Dispatch chairs have always been a very popular chair category within the office furniture spectrum. Almost every office chair manufacturer has a dispatch chair, so there are hundreds of different models to choose from. Today, I will present you with my picks for the five best dispatch chairs for 2021. This list will not just be a collection of the five overall best quality chairs. Instead, I will be providing the best options from various price points, so that any customer looking for a dispatch chair can find a good option.
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5 Best Dispatch Chairs
- Concept Seating 3150HR
- ERA Products Henry-2PC
- Valo by Dauphin Magnum MG9982
- OFM Inc. 247VAM
- Flash Furniture Go-2149-LEA-GG
- Things to Consider with Dispatch Seating
- Bottom Line
1. Concept Seating 3150HR – $1,571.43
The 3150HR by Concept Seating is going to be at the top of my list. This chair really has it all. It is one of the most durable, well-built chairs I have ever seen. It has a 550-pound weight rating and a seat that goes as wide as 23”. The chair is also highly adjustable. Everything from the back height to the seat depth is adjustable. The 3150HR has a nice inflatable lumbar support system and a very unique Ergo Air Suspension seat system. Using it, you won’t experience the problems often found with standard seat foams, like becoming flattened over time. The 3150HR is also great for customers looking for customization. Concept Seating has a wide range of upholstery options as well as the option to embroider your company logo onto the chair. Concept Seating also has one of the better warranties in the 24/7 industry at six years for the whole chair. See our in-depth Concept Seating 3150HR review.
Overall Dimensions: 21-26″W x 18-21″D x 43.5-47.5″H
Weight Rating: 550 lbs.
Seat Pan: 21″W x 18″-21″D
Seat Height Range: 16″-21.5″
Back Height (to top of chair back): 21″-24″
Back Height (to top of headrest): 27″-31.5″
Arm Height Range: 7 Positions – 3.5″ of travel
Arm Width Range: 2.5″ each arm (22″-27″W)
Base Size Diameter: 28″
Weight: 103 lbs.
Manufacturer’s Warranty: 6 Years
2. ERA Office Chairs Henry – $1,445.91
Next up is the Henry by Era Office Chairs. The Henry is designed like a high-end automotive seat. It features a very strong all steel frame with a high-quality spring suspension system. The Henry boasts a 400-pound weight rating, numerous ergonomic adjustments and multiple cylinder height options which means that it works well for a large percentage of the population. The standard flip up arms are great for utility belts, but I would recommend the adjustable task arms to increase the adjustability on the chair. The Henry has a variety of high quality upholstery options to choose from. While the warranty on the components and upholstery is not that impressive at two years for a chair of this quality, the frame and cylinder are covered for a lifetime.
Overall Height: 47-50″
Weight Rating: 400 lbs.
Overall Width: 26″
Overall Depth: 26″
Seat Width: 22″
Seat Depth: 19-22”
Back Height (from seat): 29”
Seat Height (from floor): 18″-21″
Arm Height (from top of seat): 8″
Weight: 85 lbs.
Manufacturer’s Warranty: Lifetime on frame and lift. 2 years on components. 1 year on upholstery.
3. Valo Magnum – $642.95
The Valo Magnum is one of the best dispatch chairs that you can find for the price. It is unique because not many 24-hour chairs offer a mesh backrest. The Magnum has a solid build quality with a 400-pound weight rating. It is also very adjustable with a great lumbar support system. Valo offers a good warranty on the Magnum with lifetime coverage on the frame and non-moving parts, five years on the mechanism and three years on upholstery. One thing to be aware of with the Magnum is that the dimensions are the same as a standard office chair. This can be great for customers looking for a 24-hour chair that is not larger in size, like most dispatch chairs are. See my in-depth review of the Valo Magnum chair.
Overall Size: 26.5”W x 27”D x 38”– 43”H or 48”– 53”H (with headrest)
Seat height: 16”– 21”H
Seat cushion: 19.5”W x 19”D
Seat Dimensions: 23”W x 21”D
Distance between armrests: 19.5”
Back Dimension: 23.5”W x 26”H
Manufacturer’s Warranty: Lifetime. 5 years on mechanism and moving parts. 3 years on upholstery.
4. OFM Inc. 247VAM – $355.99
The first import chair to make the list is going to be the 247VAM by OFM, Inc. The 247VAM is manufactured in China so the overall build quality will be a bit lacking compared to the previous three products but this chair is unmatched in terms of adjustability. The 247VAM has just about every adjustment you can have on a chair. When I did an in-depth review on this chair, I was incredibly impressed at both how small and large the chair can get. This is really great for accommodating a broad spectrum of people. The 247VAM comes standard with anti-microbial/anti-bacterial vinyl which is great for cleaning. OFM, Inc offers a very strong warranty on a product with such a low price point, providing an incredible overall value at $355.99. See my recent review of the OFM, Inc. 247VAM chair.
Overall Size: 28.75”W x 28.75”D x 38.75”-42.25”H
Seat Dimensions: 20.5”W x 20”D
Seat Height: 19.5”-23”
Back Dimensions: 19.75” W x 20.5”H
Arm Height: 26”-32.5”
Distance Between Arms: 18”-27.75”
Base Diameter: 27”
Chair Weight: 63 lbs.
Weight Rating: 400 lbs.
Manufacturer’s Warranty: Lifetime on chair. 7 years on cylinder. 2 years on upholstery.
5. Flash Furniture GO-2149-LEA-GG – $394.99
Rounding out my top five dispatch chairs is going to another import product. The GO-2149-LEA-GG is a chair that is manufactured in China, but provides extreme value for its price point. The chair has a wide seat at 24” with a solid 400-pound weight rating. Even with such a large design, it still has a lot of adjustability that you do not find on similarly styled chairs that cost a lot more. The cushions are very plush and thick which provides comfort for long hours. I do want to be as transparent as possible by saying that it is important to temper expectations with chairs like the GO-2149-LEA-GG. It is a very good chair for the price but you should not expect to get the same longevity on a chair like this, as compared to the previously mentioned products. Flash Furniture offers a two year warranty on the GO-2149-LEA-GG.
Overall Size: 30″W x 34″D x 44-48″H
Back Size: 23″W x 25″H
Seat Size: 24″W x 22″D x 20-24″H
Arm Height: 26.375″H
Weight: 64 lbs
Weight Rating: 400 lbs.
Manufacturer’s Warranty: 2 years
Things to Consider
Dispatch chairs tend to be used under harsher and more rigorous conditions as compared to standard office chairs. Standard office chairs are used in normal office settings and are rated for eight hours of use per day and 40 hours of use per week. 911 dispatch chairs are used in 24-hour work environments which means that they will be used all day, every day. It is very important that your dispatch chairs come with an intensive use rating from the manufacturer. An intensive use rating will provide a warranty on chairs being used 24 hours a day, seven days a week.
Not All Intensive Use Ratings Equal
One thing to consider is that an intensive use rating is not an industry standard that is upheld by a government agency. An intensive use rating is something that is decided by the manufacturer themselves. It is not uncommon to see manufacturers labeling normal office chairs as dispatch chairs and then drastically shortening the warranty on the chair for 24-hour use. While an intensive use rating is important, it does not automatically mean that the product is going to last for the long haul. I would highly recommend reading my article on the Top 5 Problems With Dispatch Chairs Under $500, to get a better idea of what to look for if you are shopping on a smaller budget.
Consider All Potential Users Body Types
Another thing to consider is there will probably be a broad range of people using the same chair since it will be used for multiple shifts. Standard office chairs have a weight rating of 250 pounds. Dispatch chairs will almost always have a weight rating that is around 400 pounds or more to accommodate a wider range of people. It is important to have a chair that is adjustable enough to accommodate the numerous different body types that will be using the chair. You want to make sure that the person using the chair is able to comfortable while sitting for long hours on end. The more adjustments that help to accomplish this, the better.
Almost all buying decisions are most heavily influenced by price. You may prefer to go with a high-end product like the 3150HR. A product like this will be expensive up front, but you will not have to worry about putting any money into your dispatch chairs for six years at a minimum. Other customers will prefer to go with a less expensive option like the GO-2149-LEA-GG, with plans to replace them every couple of years. There is going to be a wide range of products with varying levels of quality in the dispatch chair sector. It is important to understand what your specific needs are to find the best fit. I am confident recommending every product on this list and I hope this sheds a little light on the dispatch chair options out there.